Delivery Services
Going the extra mile for your customers.

At IDS, we realize that more than a delivery service, we are an extension of your image. Trust our delivery services to leave your customers with a positive lasting impression of your business. From our attractive and professional delivery trucks, to our courteous, clean and uniformed drivers, to our dedicated customer service team — every point of contact with your customers is designed to enhance the customer experience as well as loyalty.

You don’t have to settle for unreliable, unprofessional and inexperienced delivery service providers. And neither do your customers. IDS goes above and beyond other companies to ensure maximum customer satisfaction, with:

Flexible Deliveries
We go out of our way to accommodate your customers’ busy schedules with delivery services 6 days a week and a 3-hour delivery time frame. If your customer needs a delivery at a specific time, we’ll do our best to get it there.

Customer Communications
All of our trucks are equipped with GPS systems so we can track their exact location at any time. If your customer wants to know where their delivery is, we can tell them with pin-point accuracy.

Documentation
Our trucks are also equipped with digital cameras, so we can document any delivery-related issues to help you better manage customer and vendor relationships.

Blanket Wrap Service
Blanket wrapped deliveries are standard procedure at IDS. We always go the extra mile to protect your product and image.

White Glove Service
While other companies refer to their service “white glove,” at IDS, we actually do it. Along with clean, professional uniforms with logos, our drivers actually wear white gloves and booties when delivering furniture to protect your customers’ homes and furniture.

Committed to Customer Satisfaction
Our goal is to leave your customer with a product they can enjoy immediately. We will gladly do whatever it takes to ensure customer satisfaction, including making minor in-home repairs.


IDS Professional Home Delivery Services
Discover what makes IDS different, and better, than other delivery services providers.

• Scheduling
• Professional home delivery service 6 days a week
• 3 hour delivery time frame
• Professional employees highly trained to exacting standards
• Clean, attractive trucks and uniforms
• Blanket wrap service
• White glove treatment and booties on feet
• Trucks equipped with digital cameras and GPS units
• In-home repair service