Family owned and operated, Innovative Delivery Systems (IDS) brings over 25
years of experience in home delivery services for
retail furniture clients and their customers throughout Southern
California. Founded in 1981, IDS has been exceeding the expectations of
clients and customers alike with our exceptional attention to detail,
dedicated customer service, professional staff and reliable performance.
Founder and President Howard M. Dell built IDS on the firm belief that home
delivery services should do more than transport furniture from point A to
point B. Beyond delivery service, IDS serves as single, reliable and
accountable source for complete warehousing, inventory and a wide range of
value-added services — all backed by our unwavering commitment to customer
service and satisfaction.
Protecting your image. And your customer relationships.
IDS invites you to think of us not as just another
delivery service provider, but as an extension and enhancement of your team.
More than a necessary service, we provide you with another selling point
that differentiates you from your competitors. We understand that our
drivers, trucks, customer service representatives and services reflect on
your image and reputation. We strive to ensure that every contact we have
with your customers is a positive one, reinforcing customer loyalty and
retention, and giving you a competitive edge.
Our extensive industry experience and
focus specifically on furniture allow us to
anticipate, resolve and — even better — avoid potential customer issues.
Rely on IDS not only as your warehouse and
delivery resource but as your partner, here to help you manage your customer
relationships and grow your business.
Next time you need a delivery done, and done right, choose IDS.
We’ll go above and beyond the competition to deliver
exceptional customer service, rock-solid reliability and added value.
THE IDS Advantage
• Over 25 years in operation
• Extensive experience focused
on the furniture industry
• One point of contact and accountability
• Consistent, reliable quality and service
• Wide service area and reach
• Professional reflection of your image and reputation
• Enhanced customer satisfaction and loyalty
• Quality service that differentiates your business
Reaching your customers.
We deliver, wherever your customers may be. Our service area is one of the
widest in Southern California, encompassing:
• San Diego County
• Orange County
• Los Angeles County
• Riverside County
• San Bernardino County
• Ventura County
